Marketplace Blog

Find below 10 brilliant advices for efficient product packaging

1. Effective packaging isn't just about protection:

 Think 'unboxing' before 'box'

• Put up a printed welcome message: "Thank you for ordering from [Store Name] via [Your Marketplace Name]."
• Add a small flyer with: 

a promo code for the next order,

 a QR code that links to your CS-Cart store (seller page, product page, etc.).

• Take care with the opening: no 3 km of tape or a box that's impossible to open.

2. Brand consistency (even if it's simple)

Even simple packaging can be "branded":

• At a minimum, use:

                 a sticker with the logo,

                   a stamp,

                     printed tape (if budget allows).

• Incorporate the colors of your shop and JamaMart.

• JamaMart = global logo on the flyer
• Seller = logo on the box or inside.
• Place the seller logo everywhere (seller profile, invoices, emails).
• In the description, specify:

              "Products shipped in recognizable [Brand Name] packaging."

 3. Clear information on the package

Good packaging shows what's inside without being too "tempting" for theft:

• External label:

- Customer name, phone number, very readable address,

- Seller's name (not necessarily the product name if it's sensitive).

• Inside, include an order summary:

         - Product names, quantities, customer service contacts.

• Check your invoice/packing slip template:

- Add the logo,

- Text "Thank you for your purchase",

- Customer service contacts, WhatsApp, etc.

4. Smart protection (not just crumpled paper)

Breakage = returns, negative reviews, loss of money.

• Choose the box that fits the product size (not a large box half-empty).
• Use:

         kraft paper, corrugated cardboard, recycled foam,

         avoid dirty or reused plastic that gives a bad impression.

• For fragile products:

          - "Shake test": if it moves too much → add padding.

• Indicate on the product page:

       "Shockproof packaging for safe transport."

• Optionally, add a "Fragile" icon in the image or description.

5. Consider return/exchange from the packaging stage

You will save time if the client needs to return:

• Include a paper with the return procedure:

       "In case of a problem, contact us at ... before sending back."

• Use a box that is easy to close (with flaps) for a return.
• Create a clear “Return Policy” page,
• Add the link in:

- the product page,

- the confirmation email,

- the delivery note.

6. Eco-friendly packaging (very reassuring)

• Use if possible:

          recycled cardboard,

          non-toxic inks,

          reusable padding materials.

• State it clearly:

         "Eco-friendly / recyclable packaging."

          Add an “eco-friendly” icon to your sheets,

• Create a product feature “Packaging”:

              “Standard,” “Eco,” “Gift,” etc.

7. Standard sizes → lower shipping costs

“Odd” and oversized boxes are more expensive to ship.

• Standardize 3–4 box sizes,
• Optimize weight + volume.
• Provide product weight + dimensions → more accurate shipping cost calculation.
• For packs, create combined products (Buy together, bundles) and check the total weight to avoid skyrocketing costs.

8. Option “Emballage cadeau” (simple à mettre en avant dans JamaMart)

Very rewarding with little effort.

• Offer gift wrapping:

• Pretty paper, ribbon, personalized little note.

• Charge a small extra fee (or free above a certain amount).
• Create a product option:

            Name: “Gift Wrapping”

            Type: Checkbox

             Price: e.g., 2,000 BIF

• And/or a “Gift wrapping” add-on if you use it.
• Mention in the description what the gift wrapping includes (paper, card, etc.).

9. Use packaging as a “silent salesperson” Take advantage of the package to bring the customer back to your site:

• Add a promo code such as:

           “-10% on your next order with the code: PACK10”

• Add a QR code linking to:

          Your JamaMart store,

          The “New Arrivals” page,

          Or your seller page on the marketplace.

• Create a coupon (Marketing → Promotions → Cart promotions) that corresponds to this code,
• Limit its duration (30 days) to create urgency.

10. For a multi-vendor marketplace (like yours) You can set a minimum standard for all sellers:

• “Packaging Guide” document:

           - type of cardboard,

           - required information,

             - prohibited items (open bags, dirty packaging, etc.).

• Require:

         - seller logo inside,

         - flyer mentioning the marketplace.

• Create a page “Seller Tips: Packaging & Order Preparation”,
• Put the link in the vendor panel (Vendor panel → Help / Docs menu),
• And add a line in the Vendor plans:

        - “Compliance with the packaging guide is mandatory.”

How to create your account on our store

Creating an account on our store is easy and allows you to track your orders, save your addresses, and save time on your future purchases. 1. Access the registration page

• Click on the “Login” or “My Account” button at the top of the page.
• On the login screen, click “Create an Account” or “Sign Up.”

2. Fill out the form Enter the requested information:

• First and last name
• Email address (valid, it will be used for login and order tracking)
• Password (choose a sufficiently secure password)
• Optionally: phone number, address, company name, depending on the fields you have enabled.

Then click “Create Account” / “Sign Up.”

3. Confirm your email (if enabled)

If email confirmation is enabled in your store:

• Open your email inbox.
• Look for the message sent by our store.
• Click on the confirmation link in the email.

Your account will then be activated and ready to use.

4. Log in to your account

To log in at any time:

• Click on “Login” / “My Account”.
• Enter your email address and password.
• Click on “Log in”.

You will then be able to:

• View your orders,
• Update your personal information,
• Save multiple delivery addresses,
• Track the status of your current orders.

How to save money by using the "Buy Together" feature

The "Buy Together" feature allows offering a product bundle (main product + one or more complementary products) with a special discount if the customer purchases them at the same time.

1. Principle for the client

• Product A: 50,000 BIF
• Product B: 30,000 BIF

Regular separate price: 80,000 BIF

With "Buy together," the pack is offered at 72,000 BIF

Build your own fashion store in a few steps

On JamaMart, every fashion creator or merchant can open their own online store and sell their products (clothing, shoes, accessories, etc.) through our simple interface.

1. Create your seller account

1. Click on the "Become a Seller" / "Open My Store" button on the homepage.
2. Fill out the seller registration form:

•   Name / First Name
• Store Name
• Email, phone number
• Address, country, city

3. Submit your application.

4. Our team will validate your seller account (and create your seller admin access).

As soon as your account is approved, you will receive an email with your login details for the seller panel.

2. Set up your fashion store profile

In your seller panel, go to the Settings / Store (Vendor profile) section and complete:

• Store name (e.g., Paris Chic Boutique, Kigali Streetwear, etc.)
• Store logo
• Banner / cover image
• Description: style of your brand (streetwear, chic, children, sports, etc.)
• Contact information: address, phone, WhatsApp, email
• Social media links: Instagram, Facebook, TikTok, etc.

The more complete your profile is, the more professional your store looks and the more it inspires trust.

3. Choose your product categories

When adding your products, you can select the categories that match your business, for example:

• Women's Fashion → Dresses, Tops, Pants, Shoes, Bags
• Accessories → Jewelry, Belts, Hats, Glasses, etc.

Depending on the seller plan you are using, some categories may be restricted or reserved (e.g., “Luxury”, “Designer”, etc.). CS-Cart allows the admin to set this through Vendor Plans.

4. Add your fashion products (with sizes & colors)

Go to Products → Add Product:

1. Product Title

E.g.: "Midi Cotton Dress – Navy Blue", "Unisex White Sneakers".

2. Photos

• Upload multiple high-quality photos: front, back, fabric detail, close-up of patterns.
• Light background, proper lighting, clothes well presented.

3. Variants (sizes, colors)

• In CS-Cart, use Options / Variations to manage:

          Sizes: XS, S, M, L, XL, 2XL

          Colors: Black, White, Red, etc.

• Each size/color can have its own separate stock.

4.Price & Stock

• Set the selling price, promotional price (if on sale), quantity in stock.

5. Detailed description

• Material / composition (cotton, polyester, etc.)
• Care instructions (hand wash, machine wash, temperature, ironing…)
• Fit (slim, oversized, regular)
• Usage (evening, office, sports, casual…)

6. Features / filters (optional but very useful)

• Style: classic, streetwear, chic, sporty
• Season: summer, winter, mid-season
• Brand, origin, etc.

The clearer your product sheets are, the faster customers find what they are looking for… and buy.

5. Set up your deliveries and returns

In your seller panel, you can use the delivery methods

provided by the marketplace (or your own methods depending on the configuration):

• Standard delivery (X days)
• Express delivery (if available)
• Pickup points, in-store collection (if you have a physical store)

For each method, define:

• The delivery areas (city, country, regions…)
• The delivery fees (flat rate, by weight, by amount…)
• The estimated delivery time (e.g., 2–5 days, 7–10 days)

To set PayPal Website Payments Standard account in Merchium:

1. In the administration panel, go to Administration > Payment methods.
2. Click the + button on the left.
3. In the opened window, enter PayPal into the Name text input field, select PayPal in the Processordrop-down select box, enter the necessary description and surcharge values into the corresponding input fields, upload an image if necessary.